Privacy policy

www.hanhphuchospital.comis committed to secure customers’ personal information. Please read the “Privacy policy” below to better understand the commitments we demonstrate, to recognize and protect the rights of visitors:

1. Purpose and scope of information collection

Information collected via website will help us:

Support customers in medical examination and treatment here

Answer customers’ questions

Provide customers with the latest information (such as promotions, loyalty programs to customers…) on our website

Review and upgrade the content and interface of the Website

Run promotional activities related to the medical packages of

To access and use some medical services at, you may be required to register with personal information (Email, Full name, Contact number, etc.).

All declared information must be ensured the accuracy and legitimacy; shall not bear any legal responsibilities related to the declared information.

We may also collect information about the number of visits, including the number of pages you view, the number of links you click and other information related to the connection to We also collect information that Web browser (Browser) you use every time you visit the website www., including: IP address, Browser type, language used, time and the addresses that Browser accesses.

2. Scope of using personal information collects and uses your personal information for the appropriate purposes and completely complies with the content of this “Privacy Policy”.

When necessary, we can use this information to contact you directly in the forms such as: open letter, thank you letter, technical and confidential information, you can receive periodic mails with information about the new service packages, information about upcoming events or recruitment information if you subscribe to receive email notification.

Except for the cases of using personal information as described in this policy, we are committed not to disclose your personal information.

In some cases, we may hire an independent unit to conduct market research projects and your information will then be provided to this organization to carry out the project. This third party will be bound by a confidentiality agreement under which they are only allowed to use the information provided for the purpose of completing the project.

We may disclose or provide your personal information in the following truly necessary cases: (a) when required by law enforcement agencies; (b) in cases where we believe it will help us to protect our legitimate rights under the law; (c) emergency and necessary situations to protect the personal safety rights of other members at

3. Information storage time

We will store the personal information provided by the customer on our systems within the course of providing services to customers or until the purpose of collection is completed or when the Customer requests to cancel the information provided.

4. Address of the company that collects and manages personal information


Address: 18 Binh Duong Avenue, Vinh Phu Ward, Thuan An Town, Binh Duong Province.

Telephone: (0274) 3636068.

Email address:


5. Means and tools for users to access and correct their personal data

At any time, you can access and correct your personal information according to the links (website’s links) that we provide appropriate.

6. Commitment to protect customers’ personal information

When you submit personal information to us, it is understood that you have read carefully the content of the information and agree to the terms that we outlined above; at the same time, is committed to secure your personal information by any means. We will use many different information security technologies such as international standard PCI, SSL… to protect this information from being searched, used or disclosed unintentionally.

However, due to technical limitations, no data can be transmitted on the internet with 100% secure. Therefore, we cannot make a firm commitment that the information you give us will be kept in an absolutely secure manner, and we cannot be held responsible in the event of an unauthorized access to your personal information, or the cases when you voluntarily share information with others. If you do not agree with the above-mentioned terms, we advise you not to submit information to us.

Therefore, also recommends keeping information related to your password secure, and against sharing it to anyone else.

If you are using a shared computer, you should log out, or close all open browser windows.

7. Revision

For the purpose of better protection of customers’ personal information, when deemed necessary, this privacy policy can be modified in whole or in part. The revised version of this Privacy Policy will be applied when it is posted on our website.

8. Procedure for receiving and resolving consumer complaints related to personal information being used for the wrong purpose or scope announced.

If you suspect that your user account or password has been disclosed, we recommend that you change your password to a new one.

Immediately report to the webmaster of via email address for support.

For complaints, disputes about the Privacy Policy, decisions of Hanh Phuc International Hospital Joint Stock Company are the final decision and have the highest legal value. You have the right not to use our services, once using them, you fully agree to these policies and commit not to complain.